Latest Covid-19 Coronavirus update - Last updated on 12 March 2020 14:00 GMT The Agent Admin page of the self booking tool can be accessed once logged in from the main site bar, then select ‘cancel booking’ from menu We will come back to you as soon as possible.įor Travel Trade if you need to cancel a booking you can cancel online using your Agent Login credentials. With the Covid-19 situation changing daily, from the 27th March we will only be able to receive and action emails and we will be prioritising Customers who are travelling in the next 7 days. Latest Covid-19 Coronavirus Update Last Updated 26th March 2020 0800 GMT Unaffected Lounges still can be booked up to 15 months in advance. If you try to book at one of these lounges you will be informed that it is ‘temporarily unavailable’. This allows us the ability to record a closure as soon as it happens and updated via We can report that a number of our lounges in affected areas are temporarily closed out of consideration for the health and safety of travellers and staff. We are continually monitoring lounge closures on an ongoing basis. Please click here for more details.įor full details please refer to the Health & Hygiene Standards document on the Information page. For individual bookings cancelled with at least 24 hours or more notice you can cancel free of charge and 100% of your booking will be refunded. We offer flexible bookings should your plans change or if you can't travel. Click here to book now.īook with confidence. Enter LoungePass20 when you book your test to save 20%. As the world continues its fight against the COVID-19 pandemic test results are required for travel to many destinations, and Lounge Pass has partnered with Collinson to provide our consumers with a 20% discount on COVID-19 UK Travel Testing accessible at airport and city locations across the UK.
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